This Privacy Policy outlines how Cabane à Sucre Cheslock collects, uses, and protects your personal information when you access and use our booking platform, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, you agree to the practices described herein.

Information We Collect:

• Personal Details: Name, email address, phone number, billing address (when required).
• Payment Information: Credit card details, billing address, payment method.
• Booking Details: Booking dates, number of guests, special requests.
• Device Information: IP address, browser type, operating system, cookies.

How We Use Your Information:

• Booking Processing: To process your booking, confirm details, and communicate with you regarding your reservation.
• Customer Service: To respond to inquiries, address concerns, and provide support.
• Personalized Experience: To tailor recommendations, display relevant content, and improve your user experience on our site.
• Marketing Communications: To send promotional offers, updates, and newsletters (with your consent).
• Analytics and Improvement: To analyze website usage, identify trends, and enhance our services.

Sharing Your Information:

• Third-Party Service Providers:
• We may share your information with trusted third parties who assist us in operating our platform, such as payment processors, and customer support services.

Legal Compliance:

• We may disclose your information if required by law, court order, or to protect our rights or the safety of others.

Your Privacy Controls:

• Access and Correction:
  You can access your personal information and request updates or corrections by contacting us.
• Opt-Out:
  You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of the email.
• Data Deletion:
  You may request deletion of your personal information, subject to legal requirements.

Data Security:

• Security Measures:
  We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and access controls.
• Data Retention:
  We retain your personal information for as long as necessary to fulfill the purposes outlined above, and then securely dispose of it.

Contact Us:
If you have any questions about our Privacy Policy, please contact us at info@cabaneasucrecheslock.ca